FAQ

Frequently asked questions

What is your return policy?

We do not accept returns. All sales are final. Please double check before purchasing that you have selected the right sizes & colors of your items.

What is your refund policy?

We do not allow refunds unless an error is made on our end.

What if I never recieved my item(s)?

Ayr Athletics is not responsible for any lost or stolen items confirmed to be delivered to the address entered in for the order. Upon request, we will provide & confirm tracking number, carrier information and delivery date for you to investigate. It is your responsibility if an item is lost or stolen to file a claim with the carrier to recieve compensation for the lost or stolen packges that are the fault of the shipping carrier.

How do I contact customer service?

Please email ayrathletics@gmail.com, please make sure to include all relevant information so we can better assist you.